MSF responds after Category 5 Hurricane Otis hits Acapulco

A neighborhood still recovering

Water and electricity services in Potrerillo have been damaged and are yet to be restored, and health services are still not fully functional. Ninety percent of tourism infrastructure, which Acapulco heavily relies on economically, has been damaged. 

Zárate, who relies on regular medication to help manage his diabetes, says that when he went to the local hospital, they told him they were only responding to emergency cases, and did not have the medicines he needs.

“Before Otis, I attended the hospital once a month, and they would give me the medications. But after this, who knows when the situation will [go back to] normal.”

“We have met many people with chronic diseases who do not have access to care or medications, as well as young people with gastrointestinal, respiratory illnesses, and skin infections, as well as women in the early stages of pregnancy who are beginning to experience some complications,” said Miriam Hernández, the medical coordinator of MSF’s mobile clinic.

Responding to a traumatized community

Mental health is also a major concern for the MSF team. “I haven’t been able to sleep well since we had to live through this nightmare,” said 63-year-old Maritza Romero, whose house was severely damaged in the hurricane. “The images of the water tanks breaking into a thousand pieces due to the force of the winds, and the banging on the doors as if someone was trying to break them, constantly come back to me.” 

“During our activities, we have been able to identify symptoms of acute stress related to the strong impact of the hurricane, which caused many human and material losses for the city’s residents,” said Berzaida López, a psychologist with MSF’s team in Acapulco. “However, we have also identified emotional issues in the community that predate the emergency, and have intensified and due to the magnitude of the emergency they have had to face.”

In the coming days, MSF’s team will continue to provide assistance in Potrerillo and strengthen health promotion activities in the surrounding areas to connect with people who rely on the clinic’s services. To do so, they have to overcome several challenges. The neighborhood is located in a steep, hilly part of Acapulco, which can be difficult to reach. Even in the first hours of MSF’s outreach, our team heard stories from patients who required attention but could not access health care because of physical difficulties or responsibilities for other family members. At the same time, MSF is responding to medical and humanitarian needs in other areas of Acapulco where our presence is required.  

“We are in constant contact with the health authorities and the local organizations to decide where and how we need to respond," said Hernández. "We have found great strength in a community that has put all its resources at our disposal to support recovery after the disaster. These people and organizations will be our main allies to ensure that our activities have the expected impact of improving the health of the most affected people.”